Frequently Asked Questions

General Questions

1. What is Creative Towers? Creative Towers is an online store offering a wide range of products, including unique music tracks, digital resources, and print-on-demand physical items.

2. How can I contact you? You can contact us via email or Chat Box. Please check the FAQ section before reaching out, as your question may already be answered here.

Orders & Shipping

1. How long does shipping take? Shipping times depend on the product and destination. Typically, orders take 5-7 business days to process and an additional 7-15 business days for delivery. You will receive a tracking number once your order ships.

2. How much does shipping cost? Shipping costs are automatically calculated at checkout based on your location and the items in your cart.

3. Can I track my order? Yes, once your order is shipped, we will send you a tracking number via email.

4. Do you ship internationally? Yes, we ship worldwide. Please note that shipping times and costs may vary depending on your location.

Products

1. Are your digital products downloadable immediately? Yes, once your payment is confirmed, digital products will be available for immediate download in your account or via a link sent to your email.

2. Are your physical products customizable? Currently, we do not offer customization. However, we are always looking to expand our services, so stay tuned!

Payments & Refunds

1. What payment methods do you accept? We accept major credit cards, PayPal, and other secure payment options available at checkout.

2. Can I cancel or modify my order? Orders can only be canceled or modified within 24 hours of purchase. Please contact us as soon as possible if you need to make changes.

3. What is your refund policy? Please refer to our Refund Policy for detailed information on refunds and returns.

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Frequently Asked Questions

General Questions

Orders & Shipping

Products

Payments & Refunds

Other Questions